(C) erm.Technology 2018
software powered by

repair management 

Work Smarter

Today's repair businesses need to work smarter to keep up with ever increasing demands. Your company's viability depend on efficient and best working practices. To keep ahead of the pack and be profitable you need to utilise the most up-to-date tools at your disposal.

Using the most effective, efficient and easy repair management system, SERVTRAC, gives you unique advantages. Whether your business is a large or small repair organisation, insurance company, importer or manufacturer, running your own engineers, sub-contractors or a network, the SERVTRAC system has been designed to enhance your proposition. The modular construction allows you to pick the bits you need and not pay for features you don't. It gives you the solutions for running a better business by making your team more efficient and productive. You can access a network of engineers or control your own. You decide what's right for you.

If you are working with Samsung, D&G, Skyline, Servast or ServiceBase then our communication links bring even more benefits for you.

Take a look the benefits of using SERVTRAC and then contact us via our 'Contact Us' web form so we can respond and answer your questions or give you more information.

If you are serious about being successful in the repair industry, take the first steps now. There is no obligation with your enquiry or having a comprehensive demonstration.

Field Engineer System

Field based application.

Whether a single engineer or a large organisation the field engineer application allows for planning, control and 'real time' information to be available for office or client viewing.
Service Centre System

Selectable Modules to suit all sizes of service provider.

From receiving jobs through diary allocation and distribution, communications, monitoring, reviewing and invoicing everything in one place.
Client System

Controls distribution and provides monitoring of service requests.

Control the distribution and monitor performance of service calls to ensure the right level of service is provided for your customers.
Quality Control

Developed and tested in daily uses by Manufacturer approved service centres with on-line communications with Samsung, Skyline and Domestic and General systems.
Competitive Prices

We understand the need to work efficiently to meet manufacturer KPIs and customer expectations, our pricing is designed not to break the bank.
Delivery & Service

Friendly experienced Service Centre and Field Engineers are available to understand your needs and requirements to ensure the system assists in reaching your objectives.
We are at your side to assist the speedy installation and use of the system. With so many industry leading features we are here to help you make the most from our technology.
We are working with all stakeholders in the development of the next generation of AI software to ensure that all our partners have the cutting edge technology to provide a competitive advantage.
Our commitment to provide quick response to your questions is assisting us to develop new ways of providing you with a knowledgebase for taking your company forward